At The Lamp Goods, we take pride in our handcrafted lighting fixtures that blend timeless craftsmanship with distinctive style. Our FAQ is designed to illuminate your shopping experience with us.

Product Information

What styles of lighting do you offer?

Our collection celebrates diverse aesthetics including Modern Farmhouse, Rustic Industrial, Traditional, and Contemporary designs. We specialize in various lighting types such as Bathroom Lights, Wall Sconces, Pendant Lighting, Vanity Lighting, and Table Lamps crafted with premium materials including Crystal + Glass, Metal, Milk Glass, and Mother of Pearl.

Are your products handcrafted?

Yes, each lighting fixture is meticulously handcrafted in our Fresno workshop with precision and care, reflecting our commitment to quality American craftsmanship.

Do you offer replacement parts for your lighting fixtures?

We do offer Replacement Glass for many of our fixtures. Please contact our customer service team with your specific needs at [email protected].

Ordering & Payment

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience and secure shopping experience.

Do you ship internationally?

We proudly ship our American-crafted lighting worldwide, though we’re unable to deliver to certain remote locations and parts of Asia due to logistical constraints.

Shipping & Delivery

How long does order processing take?

Each fixture is carefully inspected and prepared for shipment. Please allow 1-2 business days for order processing before your item ships.

What shipping options are available?

We offer two shipping methods:

  • Standard Shipping – $12.95 via DHL or FedEx, typically arriving within 10-15 business days after shipment
  • Free Shipping – For orders over $50 via EMS, with delivery in 15-25 business days after shipment
Will I receive tracking information for my order?

Yes, once your order leaves our workshop, you’ll receive a confirmation email with tracking information to follow your lighting’s journey to your home.

Returns & Exchanges

What is your return policy?

We accept returns within 15 days of receipt. Please contact our customer service team to initiate a return and ensure your item is in its original condition.

What if my item arrives damaged?

We carefully inspect each fixture before shipment, but if your item arrives damaged, please contact us immediately at [email protected] with photos of the damage. We’ll work promptly to resolve the issue.

Company Information

Where are you located?

Our workshop is located at 1005 Edgewood Avenue, Fresno, US 93702. We’re a veteran-owned family business dedicated to creating quality lighting fixtures.

How can I contact customer service?

Our customer service team can be reached at [email protected]. We’re here to ensure your experience with The Lamp Goods is illuminated with excellence from start to finish.

Thank you for choosing The Lamp Goods, where we bring handcrafted illumination to your home with the care and attention it deserves.